Did you know that thanking first-time donors by phone for their gift can increase the likelihood of a second donation by 40%? That’s why having the right words at your fingertips is crucial.
This guide is designed to help you build stronger connections with your donors, ensuring every conversation is heartfelt, effective, and poised to deepen your donor relationships.
Did you know that thanking first-time donors by phone for their gift can increase the likelihood of a second donation by 40%? That’s why having the right words at your fingertips is crucial.
This guide is designed to help you build stronger connections with your donors, ensuring every conversation is heartfelt, effective, and poised to deepen your donor relationships.
TERMS AND CONDITIONS OF USE
By purchasing a VIP Intensive (dba A Day with the Maven), you ("Client") agree to retain Julie Edwards of Julie Edwards Consulting Services ("Service Provider") to proceed with nonprofit fundraising consultation for a VIP intensive, packaged under A Day with the Maven, and agree to the terms and conditions as outlined in this Agreement.
During this intensive, the Service Provider agrees to devote up to 7 hours on assignments to be determined by the Client, as well as 1 hour for a pre-intensive kick-off call, 1 hour for post-intensive revisions, and 30 days of post-intensive email and messaging support.
Work will be performed at the Service Provider's offices but occasionally at other locations, as required. Work priority and scheduling will be at the discretion of the Client. Work will typically occur between 9a - 4p ET on weekdays.
During the 30 days of post-intensive support, the Client will be able to email or message the Service Provider with any questions or concerns about the work performed during the intensive and will receive a reply via email, message, or video tutorials. This support period does not include additional fundraising work that exceeds what was done during the intensive. If the Client needs additional work to be performed, the Client can book another day or a half-day intensive.
Payment for these services will be to the Service Provider at the rate of $1,500 and will be due when booking this appointment. The Client may alternatively pay a 50% deposit and pay the balance within 24 hours of the intensive date.
Services in addition to the intensive will be made available by theService Provider at the current daily or half-date rate and will be billed separately. Any expenses exclusive of normal overhead are not included in this agreement and will be billed separately. Examples of such expenses are stock images, premium font licenses, etc.
The results of any and all work performed by the Service Provider for the Client, including original creative work, will remain the Client's property. The Client may use this material in any way deemed appropriate.
Client understands that any written statements, images, audio recordings, or video recordings of Client while participating in the intensive and made on behalf of the Service Provider may be used to publicize and promote the Service Provider. The Client authorizes the Service Provider to use their name, brief biographical information, and written or recorded statements.
This purchase is non-refundable but may be transferred to another date or service with 7 days prior written notice. The Client's deposit is valid for 90 days and must be used within that time frame. In the event the intensive fails to occur within 90 days, or the Client fails to request a new date at least 7 days prior to their booked appointment, the deposit will be forfeited, and the intensive will be terminated. If the Client wishes to reschedule beyond 90 days, the original deposit may, at the Service Provider's discretion, be applied to a new booking at the current intensive rate, which may or may not be higher than the original booking rate.